Hotel Astrid - Lourdes

Close proximity to the Sanctuary made walking easy.

The reception staff were unbelievably rude and dismissive. The coffee machine in our room was filthy, and I had to navigate a hassle just to get clean pods, overpriced on top of it all. Housekeeping was practically nonexistent, and I ended up dealing with plumbing issues myself instead of getting assistance.

The hotel was PERFECT and fairly clean, it had free wi-fi, its location was fantastic very close to the church. This was an excellent stay, good prices. The staff were outstandingly accommodating, and the public parking was available. The services were excellent.

The room was well-maintained, also it had smoke detectors. The location was incredible, within easy walking distance of Sainte-Bernadette. Liked the downstairs bar.

lovely, lovely, lovely

The hotel was just a short 3-minute stroll to the Sanctuary. Breakfast was a standout, especially the delicious pancakes that kick-started my mornings with joy.

do recommend 😊❤️

Loved how close it was to the sanctuary, just a few minutes walk! The breakfast was top-notch too! A slight downside was the pillows being too soft for my liking. 😊

The fast check-in process was excellent, and there were plenty of restaurants nearby. Breakfast was good with lots of options!

100% recommend

The location thrilled me, just a quick three-minute walk to the Grotto Sanctuary made everything so convenient. My room had plenty of natural light with large windows. The breakfast options impressed me. They offered a good variety. The pillows were not comfortable, leaving me with a sore neck. It was sluggish. Another downside was the coffee machine in my room with only two capsules and was poorly maintained. Despite these issues, the housekeeping kept my room clean, and the reception staff were friendly, actively trying to address my concerns when I raised them. This hotel's friendly atmosphere, along with its prime location was nice.

Comfortable Stay in a Great Location

Enjoyed a peaceful stay with convenient access to local attractions. The breakfast offered a variety of options, perfect for starting your day. Future guests should request rooms facing the quiet street for a restful night's sleep.

Wi-Fi worked great, and 24-hour reception was helpful. Hallway smelled musty, though.

The staff were friendly and communicated well in English. The breakfast was good with an excellent variety of choices. The location was perfect, just a short walk from the Grotto Sanctuary.

The coffee machine was dirty.

location good but room needs improvement

The hotel offered a good view, which brightened our mornings. The cleanliness of the common areas was commendable. The furnishings carried a charming vintage style. I appreciated the quiet street nearby for restful evenings.

The room did not meet the expected four-star standard.

Had a peaceful stay of 4 nights. Patient staff was available all the time. - When we checked in, the twin room with a terrace was ready.

The room was newly renovated and cozy, offering a stunning view of the mountains and the pilgrimage site. the bed was comfortable, ensuring we had a restful night. 😊

This place offers early check-in, nearby parking, and a cozy bed in a compact room.

The stay at Hotel Astrid was really peaceful for four nights, the value for money was great. the rooms were a nice size with balconies, and the staff were very caring. the food was good and the location was ideal and exceptionally nice.